Privacy policies are typically dry, legal documents that few people read. But here’s the thing: your privacy actually matters to us, and we want you to understand exactly how we handle your information. So we’ve written this in plain language that makes sense.
Why Does This Privacy Policy Exist?
This privacy policy outlines how Hair Transplant Clinic Riyadh collects, uses, secures, and manages your personal information.
Contact Details:
Full name and phone number
Email Address:
Home or work address
Medical Information (For Patients Only):
- Medical history pertinent to your therapy.
- Current medicines
- Previous treatments or operations.
- Allergies and Health Conditions
- Treatment preferences and aims.
Registration and Account Information
When you create an account on our website to book appointments or access patient resources:
We collect:
- Username and password (encrypted for security)
- Contact preferences (email, SMS, phone)
- Appointment history
- Communication history with our clinic
Payment Information
If you’re paying for services or purchasing treatment packages online:
We collect:
- Credit card or debit card details
- Billing address
- Transaction history
How We Use Your Information
Let’s be clear about what we do (and don’t do) with your data:
What We DO Use Your Information For:
Providing Medical Services
- Scheduling and managing your appointments
- Delivering the treatments you’ve requested
- Following up on your care and recovery
- Maintaining your medical records securely
Communication
- Sending appointment reminders
- Answering your questions and inquiries
- Providing treatment aftercare instructions
- Updating you about your treatment progress
Improving Our Services
- Understanding which treatments are most requested
- Improving our website based on how people use it
- Enhancing patient experience based on feedback
- Training our staff to serve you better
Legal and Safety Requirements
- Complying with Saudi health regulations
- Maintaining accurate medical records as required by law
- Protecting against fraud or misuse of our services
What We DON’T Do With Your Information:
- We never sell your personal information to anyone
- We never share your medical records without your permission
- We never send spam or irrelevant marketing emails
- We never use your data for purposes you haven’t agreed to
Referral Program:
Have a friend who may benefit from our services? You may refer them using our referral service.
What we need: Your friend’s name and email
What happens is that we will send them a one-time email regarding our services, along with your reference. We will not add them to our email list unless they specifically opt in.
Important: Only suggest folks who are truly interested. We do not wish to spam anyone.
Your Privacy Choices:
Email Preferences:
- Choose which types of emails you want to receive
- Opt out of promotional emails while keeping appointment reminders
- Unsubscribe completely at any time
SMS Notifications:
- Enable or disable appointment reminder texts
- Choose your preferred notification method
Data Sharing:
- Control whether we can use your anonymized data for research
- Decide if we can share your testimonial publicly
Marketing Communications:
- Opt out of promotional materials
- Choose your communication frequency
Third-Party Sites and Links:
Our website contains connections to other websites, such as medical organizations, educational resources, or product producers.
Important disclaimer: We are not responsible for the privacy policies or content of third-party websites. This privacy policy will no longer apply if you click a link and leave our site.
Our advice: Always read any website’s privacy policy before giving personal information. Just because we link to anything does not imply that we endorse their privacy policies.